Services
CRISIS NEGOTIATION TRAINING
Basic Crisis Negotiator Training
This 40-hour foundational course is designed for professionals seeking core training in crisis negotiation. Participants receive instruction in the principles, communication skills, and practical techniques essential to effective negotiation in high-pressure situations. Upon successful completion, attendees receive basic crisis negotiator certification.
Advanced Crisis Negotiator Training
This course is designed for negotiators who have completed foundational training and are seeking a higher level of development. Participants receive advanced instruction in team member selection, team leadership, scenario development, and advanced negotiation application. The course includes multiple advanced scenario exercises to strengthen judgment, coordination, and performance in complex situations. Upon successful completion, attendees receive advanced crisis negotiator certification.
Crisis Communication Training
Practical instruction in communication under pressure, de-escalation, message discipline, and decision-making in demanding environments.
Advisory Support
Consulting and advisory support for teams seeking stronger structure, leadership alignment, communication, and operational readiness.
LEADERSHIP TRAINING AND CONSULTING
Leadership Development Programs
Practical leadership training for supervisors, managers, and executive teams focused on communication, accountability, judgment, and performance in demanding environments.
Supervisor and Command Staff Training
Targeted development for current and emerging leaders responsible for team performance, decision-making, communication, and leadership under pressure.
Trust and Accountability Workshops
Workshops designed to strengthen trust, clarify expectations, improve accountability, and build a stronger team culture.
Decision-Making Under Pressure
Training and consulting focused on judgment, composure, communication, and effective decision-making in complex and high-pressure situations.
COMMUNICATION AND NEGOTIATION SKILLS
Communication Skills Training
Practical training designed to strengthen clarity, listening, composure, and effectiveness in everyday communication and high-pressure interactions.
Negotiation and Influence Workshops
Workshops focused on influence, rapport, persuasion, difficult conversations, and negotiation-based communication in professional settings.
Professional Interview Preparation
Targeted preparation for promotional, leadership, and professional interviews with emphasis on message discipline, confidence, structure, and executive presence.
Conflict Management and Facilitation
Training and facilitation support for organizations seeking to navigate conflict more effectively, improve dialogue, and strengthen communication across teams.
MANAGEMENT CONSULTING
Management Consulting
Advisory support for organizations seeking stronger leadership alignment, clearer communication, better team performance, and improved organizational effectiveness.
Team Development
Workshops and facilitated sessions are designed to strengthen trust, cohesion, accountability, and collaboration across teams.
Organizational Communication Support
Consulting and training focused on improving internal communication, expectations, coordination, and message consistency across roles and teams.
Organizational Change Leadership and Team Alignment
Consulting support for organizations navigating change, restructuring, implementation challenges, role confusion, communication breakdowns, and post-change stabilization. Lyons Hale and Company helps leaders strengthen communication, alignment, accountability, and execution in high-accountability environments.
Assessments and Professional Reporting
Assessment and reporting services that help organizations better understand leadership, communication, team dynamics, trust, emotional intelligence, and workplace climate. Results are translated into practical insight, clear reporting, and actionable development guidance.
Custom Programs and Advisory Support
Lyons Hale and Company designs tailored training, workshops, and advisory engagements for organizations that need stronger leadership, clearer communication, and better performance in demanding environments.